Data Protection

Eastbet Privacy Policy — Your data is protected

Eastbet takes your personal information very seriously. On this page, you'll find a full breakdown of what data we collect, how we use it, and how we keep it secure.

Last Updated: January 2026

How We Protect Your Privacy

A quick overview of the key points in eastbet's Privacy Policy.

🔒

SSL Encryption Protection

Every transaction and personal detail on eastbet is protected with 256-bit SSL encryption. Your data stays safe — no exceptions.

🚫

Your Data Is Never Sold to Third Parties

Your personal data is never sold or transferred to unauthorized third parties — that is eastbet's firm commitment.

🎯

Purpose-Based Data Use

Data is used solely for the purpose it was collected. We do not use it for anything beyond that scope.

👁️

Your Rights Over Your Data

You can view, correct, or request deletion of your stored data at any time.

🍪

Cookie Controls Are in Your Hands

Eastbet uses cookies to enhance your experience. You can manage cookie preferences through your browser settings.

📋

Clear & Transparent Policy

No hidden terms. eastbet's privacy policy is written in plain language — so every user can understand it.

1 Introduction & Scope

Welcome to eastbet.net. This Privacy Policy ("Policy") explains how eastbet collects, uses, stores, and protects your personal information. By using our services through the eastbet website, mobile application, or any other channel, you are considered to have agreed to this Privacy Policy.

This policy applies to all eastbet services, products, and platforms. If you disagree with any part of this policy, please discontinue use of eastbet services and reach out to our support team.

Please note: This Privacy Policy is part of eastbet's Terms & Conditions must be read together. In the event of any conflict between the two, the Terms & Conditions shall prevail.

We regularly review and update our Privacy Policy to keep it in line with the latest regulations and user expectations. When changes are made, the date on this page is updated, and users are notified of any significant updates.

2 What Information We Collect

Eastbet collects two types of information from you — details you provide directly, and data gathered automatically through your use of the platform.

2.1 Information You Provide
Data Type Example When Collected
Identity Information Full name, date of birth, gender At the Time of Registration
Contact Information Mobile number, email address At Registration & Verification
Identity Documents NID, passport copy During KYC Verification
Payment Information BKash/Nagad number, bank account During deposit/withdrawal
Communication History Support chat, email messages When Using Support
2.2 Automatically Collected Information
  • Device Information: Operating system, browser type, device model.
  • Network Information: IP address, Internet Service Provider.
  • Usage data: Pages visited, session duration, click patterns.
  • Location data: Approximate location (IP-based), GPS (if permission is granted in the app).
  • Cookie & Tracking Data: Session cookies, performance cookies.
3 How We Collect Your Data

Eastbet collects your information through several methods. It's important that you have a clear understanding of each one:

Directly from you
Information you provide directly via the registration form, KYC upload, payment form, and support chat.
Through Automated Technologies
Site usage data is collected via cookies, log files, pixel tags, and web beacons.
From Payment Providers
Transaction verification data from bKash, Nagad, or your bank is shared with eastbet.
From identity verification services
Identity confirmation data received from approved third-party verification services during the KYC process.

Eastbet will never ask for your password, full payment details, or OTP via phone, email, or social media. Any such request is a fraud attempt — report it to support immediately.

4 Purpose of Data Use

Eastbet uses your data for specific, clearly defined, and legitimate purposes. Each purpose is explained in detail below:

  • Account Management: Completing the registration process, verifying login, and keeping your account secure.
  • Identity Verification (KYC): Verifying identity to comply with anti-money laundering regulations and prevent fraud.
  • Payment Processing: Processing deposits and withdrawals quickly and securely.
  • Service improvement: Analyzing user experience to improve the quality of the platform.
  • Personalized experience: Suggesting relevant promotions and games based on your preferences and history.
  • Customer Support: To resolve your questions, complaints, or issues promptly.
  • Security & Fraud Prevention: Detecting suspicious activity to keep your account secure.
  • Legal Compliance: To comply with regulatory guidelines and fulfill legal obligations.
  • Contact: To notify you of important updates, policy changes, or account-related matters.

Marketing communications: Your consent is obtained before any promotional emails or SMS are sent. You can opt out at any time via your account settings or the unsubscribe link in any email.

5 Data Sharing Policy

Eastbet never sells your data. However, limited information may be shared with authorized parties in the specific circumstances outlined below:

  • Payment Processors: Only the information necessary to process transactions with bKash, Nagad, Rocket, or your bank.
  • KYC & Identity Verification Services: Authorized verification services used to confirm identity as required by law.
  • Technology partners: Cloud services and security providers essential to platform operations — all bound by strict confidentiality agreements.
  • Law Enforcement Agencies: eastbet is legally required to provide data when ordered by a valid court or directed by a government authority.
  • Business Restructuring: In the event of a merger or acquisition, the new party will be bound by this Privacy Policy.

Your data is never shared, sold, or transferred to any third party beyond the situations listed above. This is a core principle at eastbet.

6 Cookies & Tracking Technologies

Eastbet uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

The types of cookies we use:
Cookie Type Purpose Duration
Essential Cookies Login sessions, security, core functionality Deleted at end of session
Performance Cookies Page load times, error detection 30 Days
Functional Cookies Remembering language preferences and layout settings 1 Year
Analytics Cookies User behavior analysis, service improvement 90 days

You can disable cookies through your browser settings. However, turning off essential cookies may cause certain features of the site to not function properly.

7 Data Security Measures

Eastbet uses industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction:

256-bit SSL/TLS Encryption
All data transmissions are secured with the highest standard of encryption.
Firewall & DDoS Protection
Advanced firewall systems and DDoS mitigation keep our servers secure.
Encrypted Database
All sensitive data is stored in encrypted databases.
Restricted Access
Only authorized personnel have access to data on a need-to-know basis.

In the event of a data breach: In the event of a data breach, eastbet will promptly notify affected users and take all necessary steps to address the situation.

8 Data Retention Period

Eastbet does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration your account is active, and a minimum of 5 years after closure (as required by law).
  • Transaction Records: 7 years (in accordance with anti-money laundering regulations).
  • KYC documents: 5 years after account closure.
  • Support Contact: 2 years after last contact.
  • Cookies and usage logs: 3 months to 1 year (depending on cookie type).

Once the retention period expires, data is securely deleted or anonymized.

9 Your Rights

Eastbet believes you have full control over your own data. You may exercise the following rights at any time:

Right to Access Your Data
You may request to know what information we hold about you.
Right to Rectification
You have the right to request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request that your data be deleted under certain circumstances.
Right to Restrict Processing
You can request that we limit the processing of your data in certain circumstances.
Right to Data Portability
You may request a copy of your data in a structured, portable format.
Right to Object
You can object to your data being used for marketing or profiling purposes.

To exercise these rights support@eastbet.netEmail us. We will respond within 30 days of receiving your request. In some cases, complete deletion may not be possible due to legal obligations — we will explain the reasons if so.

10 Minor Protection

Eastbet strictly does not provide services to anyone under the age of 18. Our platform is for adults only. Age is verified during registration and confirmed through the KYC process.

If we become aware that any minor's information has been collected, it will be deleted immediately and the associated account will be closed.

If you are aware that a minor is using eastbet, please support@eastbet.netto let us know.

11 Policy Updates

Eastbet reserves the right to update this Privacy Policy as needed. When changes occur, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, you will be notified via your registered email or through an on-platform notification. Continued use of the service following any changes will be considered acceptance of the updated policy.

Note: Check back on this page regularly to stay up to date with our latest privacy policy.

12 Contact Us

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please reach out to us:

  • Email: support@eastbet.net
  • Live Chat: Chat icon at the bottom-right corner of the website (available 24/7).
  • Response time: Typically within 1–3 business days.

For general inquiries, contact our FAQ Page Check it out — you'll likely find your answer there.

Play Safe, Trust eastbet

Your privacy is our responsibility. Join now and enjoy the best betting experience in a safe, secure environment.

বাংলা